Our policies
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RETURN
If you are unhappy with your order for any reason, you may send it back within 30 days from shipment in new, unused condition, with no signs of use or wear. All returns must include the item(s), return label and packing slip. If any of these items are missing, processing time will be delayed.We recommend trying on both shoes on a carpeted surface to prevent any scuffs or scratches in case you decide to return or exchange them. Please note that final sale merchandise cannot be returned or exchanged.
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REFUND
Please allow 7-14 business days from the return ship date for your return to be processed and credited. Returns for a refund can only be made to the original form of payment. Due to varying bank policies, please allow 1-2 billing cycles for the credit to appear on your statement. Note that any credit cards that are billed to an address outside of the United States, or Canada might take longer to process.
- SHIPPING
We ship worldwide. Please allow 3 to 15 business days depending on your location. We will do our best to get your items shipped as fast as possible.Note that shippings fees will be calculated at checkout.